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Terms and Conditions for SMS Messaging

By opting in to receive SMS messages from Community Action Lehigh Valley (CACLV), you agree to the following terms and conditions:

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  1. Purpose of Messaging
    SMS messages will be used to provide timely updates, appointment reminders, and personalized guidance related to CACLV services, including but not limited to affordable housing assistance, utility support, food access, and other social service programs.

     

  2. Message Frequency
    Message frequency may vary depending on your engagement with CACLV programs and services. You may receive multiple messages based on your needs and participation.

     

  3. Message and Data Rates
    Standard message and data rates may apply depending on your mobile carrier plan. CACLV is not responsible for any charges incurred from receiving SMS messages.

     

  4. Opt-Out Option
    You may opt out of receiving SMS messages at any time by replying STOP to any message. Once opted out, you will no longer receive messages from CACLV unless you re-subscribe by replying START.

     

  5. Help and Support
    For assistance, reply HELP in a SMS message or contact CACLV here.

     

  6. Privacy and Data Use
    CACLV will not share your phone number or personal information with third parties. All data collected will be used solely for the purpose of delivering relevant services and communications.
    Please review our https://www.communityactionlv.org/privacy-policy and https://www.communityactionlv.org/sms-terms for more information.

     

  7. Eligibility
    SMS messaging is intended for individuals who have opted in through a verifiable method, such as submitting a form or replying START to a CACLV message. This service is not intended for marketing or automated bulk messaging.

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